Outage Detection

Instant Outage Awareness

Multi-source outage detection combining SCADA alarms, AMI data, customer calls, and social media monitoring. Identify outages faster and pinpoint affected areas with precision.

  • AMI-based outage verification
  • Social media sentiment monitoring
  • Customer call integration (IVR)
  • Automated outage ticket creation
Active Outages 3 CRITICAL
Feeder F-102 Down 12 min ago
📍 Downtown Area • 👥 2,450 customers
Substation A Issue 28 min ago
📍 Industrial District • 👥 890 customers
Planned Maintenance 1 hr ago
📍 Westside Subdivision • 👥 320 customers
3,660
Customers Out
42 min
Avg Restore Time
4
Crews Dispatched
Restoration Planning

Intelligent Restoration

AI-powered restoration planning that optimizes switching sequences, crew assignments, and resource allocation. Restore power faster while ensuring safety and system stability.

  • Automated switching sequence generation
  • Crew assignment optimization
  • Critical load prioritization
  • Real-time progress tracking
Restoration Plan - Feeder F-102
1
Open Switch SW-452
Isolate faulted section
✓ Complete
2
Close Tie Switch TS-89
Backfeed from Feeder F-103
✓ Complete
3
Dispatch Crew A
Repair faulted cable section
⟳ In Progress
4
Restore Normal Configuration
Awaiting repair completion
○ Pending
📊 Impact Summary
1,850 customers restored via backfeed
12 min

Emergency Response Features

Complete toolkit for managing outages and emergency situations.

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Customer Communication

Automated outage notifications via SMS, email, voice, and mobile app push notifications.

🗺️

Storm Center

Weather integration with storm tracking and predictive outage modeling for storm preparation.

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Mutual Assistance

Coordinate mutual assistance crews with resource tracking and lodging management.

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Reliability Reporting

Automatic SAIDI/SAIFI calculation and regulatory compliance reporting.

Minimize Outage Impact

Respond faster, restore sooner, and keep customers informed. See how GridState can improve your emergency response capabilities.